Privacy Policy

EC Auto Enterprises LLC, doing business as EC Auto Rental ("EC Auto Rental," "we," "us," or "our"), respects your privacy. This policy explains what information we collect when you visit ecautorental.com or rent a vehicle from us, how we use it, and the choices you have.

Information we collect

Information you give us. When you fill out a contact or reservation form, call us, or visit our office, we may collect:

• Your name, phone number, and email address

• Your rental dates, pickup details, and vehicle of interest

• Your driver's license information and date of birth, as needed to complete a rental

• Payment and billing information, as needed to process a rental

• Insurance information, if you are renting as an insurance replacement

• Any message or details you include in a form or email

Information collected automatically. When you use our website, we and our service providers may collect your IP address, browser and device type, pages viewed, referring website, and approximate location. We collect this through cookies and similar technologies.

How we use your information

We use your information to:

• Respond to your inquiries and confirm availability

• Process reservations, rentals, payments, and returns

• Verify your identity and eligibility to rent

• Communicate with you about your rental, including calls, texts, and emails related to your request

• Improve our website, services, and advertising

• Meet legal, insurance, and safety requirements

Text messages and email

If you give us your phone number, you agree that we may contact you by call or text about your inquiry or rental. Message and data rates may apply. You can reply STOP to any text to opt out, or tell us you do not want to be contacted. We do not sell or share your mobile number or text opt-in information with third parties for their marketing purposes.

Cookies and analytics

Our website uses cookies and tools such as Google Analytics, Google Tag Manager, and advertising pixels to understand how visitors use the site and to measure our marketing. You can control cookies through your browser settings. Blocking cookies may affect how parts of the site work.

Who we share information with

We do not sell your personal information. We share it only with:

• Service providers that help us run our business, such as website hosting, our form and CRM platform, payment processors, and analytics providers

• Insurance companies, when you are renting through an insurance claim

• Law enforcement or other parties when required by law, or to protect our rights, customers, or vehicles

• A buyer or successor, if our business is sold or merged

How long we keep information

We keep your information for as long as needed to provide our services, meet legal and tax obligations, and resolve disputes. After that, we delete it or make it anonymous.

How we protect your information

We use reasonable administrative and technical safeguards to protect your information. No website or storage system is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You may contact us to ask what personal information we hold about you, to correct it, or to request that we delete it. We will honor requests as required by applicable law. Some information may need to be kept for legal or business reasons.

Third-party links

Our site links to other websites, such as Google Maps. We are not responsible for the privacy practices of those sites. Please read their policies.

Children's privacy

Our services are not directed to anyone under 18, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last changed. Continued use of our website or services after a change means you accept the updated policy.

Contact us

Questions about this policy? Contact us:

EC Auto Enterprises LLC (EC Auto Rental)
315 W 20th St Unit C, Elk City, OK 73644
Phone: +1 580-706-6612
Email:[email protected]